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Information:
Arrival and stay
• your booking will be confirmed after having received a deposit of 200 Euro which can be paid by bank transfer
• preferred days of arrival: friday, saturday or sunday
• the apartments are available from 2pm to 6pm, in the case of late arrival please contact us in advance
• a cleaning fee of 45 Euro (without kitchen) will be applied if you request a clean-up during your stay
• animals are not accepted
Departure
• For organizational reasons we kinldy ask you to settle the bill 1 day prior to your departure
• the apartments are to be freed at 10 am on the day of departure
• final cleaning fee (see price list)
Furniture and settings:
Kitchen:
oven, cooker, extraction hood, dishwasher, coffe machine, cooking wear, dinnerware, fridge, freezer, sink.
Living area:
table, chairs, sofa, cable TV, telephone, storeroom.
Bath room:
shower, sink, mirror, hairdryer, toilet, bidet.
Services without extra charge:
• heated outdoor swimming-pool, garden area, canvas chair, sunshades
• elevator
• bicycles
• open all year round
• cloakroom
• outdoor parking
Services with extra charge:
• washing 3€; drying 3€
• extra towel 2,50€; bath towel 3,50€
Services with extra charge and prior registration at the Aktivhotel Pöder (1,5 km), see price list:
• breakfast buffet
• dinner (dinning room with AC or outdoors)
• menu for children
• lobby bar
• use of in-house spa, outdoor swimming-pool, indoor swimming-pool, hot whirl pool
Long-term rental
• Rates upon request (mail to:
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)
Means of payment:
Cash, credit card (Visa or Master), bank wire transfer.
Bank account number (IBAN): IT 18 K 08115 58490 000301024167 - SWIFT/BIC: RZSBIT21014.
Cancellation policy:
In case you have to cancel your booking, please inform us as soon as possible.
Cancellations up to 30 days prior to arrival are accepted free of charge.
Cancellations less than 30 days until 7 days prior to arrival are charged 70% of the booked fee.
Cancellations less than 7 days prior to arrival, delayed arrival, early departure and no shows are charged 100% of the booked fee.
The policies find application even if the apartments can be let again.
In case of partial or complete cancellation of the booking, we reserve the facolty to withhold the deposit "caparra confirmatoria" paid to us, as forseen of the Italian Civil Law art. 1385. |
